Shipping & Returns

At GioVal Organics, we are committed to delivering an exceptional experience with every curated botanical collection. Our artisanal approach to small-batch production ensures each formulation reaches you at peak potency and freshness.

Shipping & Returns

Order Processing
Each order is meticulously prepared and dispatched within 2 business days to ensure optimal product integrity and freshness from our botanical laboratory to your doorstep.

Complimentary Shipping
We offer complimentary standard delivery on orders of $89 or more within the United States. Orders below this threshold will incur shipping fees calculated during checkout.

  • Standard Delivery: 3-7 business days within the continental United States
  • International Delivery: Up to 10 business days, subject to customs processing
  • Expedited Options: Available upon request for time-sensitive deliveries

Our Commitment to Quality

Small-Batch Artisanal Production
Due to the artisanal nature of our small-batch botanical formulations and our commitment to delivering products at their peak freshness and potency, all sales are considered final. This policy ensures that every client receives products crafted specifically for optimal efficacy and maintains the integrity of our natural ingredients.

Quality Assurance
In the rare event that you receive a damaged, defective, or incorrect item due to fulfillment error, we will gladly provide a replacement or full refund. Please contact our client care team within 7 days of delivery with photographic documentation for immediate resolution.

Making Informed Choices
We encourage you to:

  • Review detailed ingredient profiles and product descriptions
  • Contact our botanical consultants for personalized recommendations
  • Read client testimonials and ingredient benefits

Gift Card Policy

Gift card purchases are considered final transactions and maintain no expiration date, allowing recipients the freedom to select their preferred botanical collection at their convenience.

For product consultations, ingredient inquiries, or assistance with your order, please reach our dedicated botanical specialists at hello@giovalorganics.com

We appreciate your understanding that our commitment to small-batch, artisanal production and optimal product freshness necessitates this quality-focused approach.